Chicago Midway Airport Extra Traveler Facilities
Tourist Information
Travelers can obtain assistance from the Travelers & Immigrants Aid office located on the upper level of the terminal.
Left Luggage
Due to security measures, there are no luggage storage facilities at this time.
Medical Facilities
Defibrillators are available in several locations, which are easily accessible from any point in the airport. These units are in cabinets directly linked to the City of Chicago's emergency medical services. For more information, call: +1 773 462 SAVE.
Prayer Areas
The Midway Airport Chapel is located on the Mezzanine Level on Concourse C, inside the security checkpoint and above the triangle food court. Please call the Chapel Office on 773-686-2636 for more information, or to set up an appointment.
USO
The USO is located in Concourse C Tel: 773/582-5852
Wheelchairs
All airlines at Chicago Midway Airport provide wheelchair escort. Contact the airline directly to request this service.
Access for Disabled Travellers
Elevators
Elevators provide convenient access to all levels of Chicago Midway Airport. All elevators have Braille and raised letters / numerals.
Telephone Booths
All public telephones at Chicago Midway Airport are wheelchair accessible. Each bank of pay phones features one telephone with an amplified handset. Teletypewriters are also located in several designated locations.
Restrooms
Larger stalls, grab bars, and lower soap and towel dispensers are among the many restroom facilities available for travelers with disabilities arriving at Chicago Midway Airport. Family Assisted Care toilet facilities are also available for passengers that may require the assistance of a family member or care giver. The individual toilet rooms are spacious and provide total privacy. Look for signs in the terminal area.
Rental Cars
Many rental agencies at the airport are able to provide the services of hand-controlled vehicles. Agencies require notification 2-3 days prior to renting a car with adaptive equipment.
Parking Facilities
The Midway Parking Garage is opposite the terminal building, and has designated parking spaces for motorists with disabilities. These are located near each of the three elevator cores. To access the main terminal building from the car park, passengers should use the center core elevators to reach the third floor, where they can access the pedestrian bridge to the terminal building.
The Economy parking lots have designated parking near the entrances of each lot, and are marked in blue and yellow. Shuttle buses to and from the main terminal are equipped with wheelchair lifts, and provide transportation free of charge, every 15 minutes.
